LegalTax Terms and Conditions
Version: 2026-11-07
Last updated: November 7, 2026.
These terms are the general framework that governs access to the LegalTax website and platform. Each product adds its own conditions in a short annex; the first is the A Criterio del Juez PY He’i annex. For the processing of data, read the Privacy Policy and the Cookies Policy.
1. Who contracts, who charges and who invoices
Several distinct roles take part in how LegalTax works:
- Brand, development and offer: the LegalTax Consortium.
- Provider entity: the legal entity that provides the service to you, collects payment and invoices in its own name. For now, and until the final entity is incorporated, it is LASO S.R.L., with address at Río Apa 320, Lambaré, Paraguay, telephone +595 982 027202 (WhatsApp) and email info@legaltax.com.py. Its RUC appears on every receipt you receive. If the entity changes, we will tell you at least 15 days in advance, and you may cancel without penalty before the change.
- Payment processing: Bancard (vPOS 2.0) for card payments, when enabled; Bancard receives your card data and LegalTax does not see or store it. You may also pay by bank transfer.
Before you confirm each purchase, the order summary shows you the product, the plan, the price and the enabled payment methods, and at payment we tell you who collects and, for a transfer, who issues the receipt.
2. What LegalTax is and how the products are organized
LegalTax is a technology platform for professional legal research and work. A Criterio del Juez PY He’i is the first product. There will be other products in the ecosystem; they are not included by contracting one, unless the offer expressly says so, and their particular conditions will be published before they are offered. Personalized training is a separate service, contracted and invoiced separately; it is not part of the platform or of any plan.
The available functions depend on the product, the plan, the validity of the subscription, the assigned seats and the usage balance. Advertising, a demonstration or the browser returning from a payment method does not grant access: the server validates the payment and the permissions.
3. Account, organization, seats and permissions
Each person uses their own account, protects their credentials and keeps their data correct. The organization manages members, roles, seats and permissions; accounts, the organization and the workspace are shared by all products. Whoever administers must remove access when someone leaves the team. Report any suspicion of unauthorized access without delay.
If you act on behalf of an organization, you declare that you have the authority to bind it. The platform is intended only for persons over 18 years of age.
4. Your confidential workspace
Investigations, cases, notes and private documents belong to the workspace of the organization that creates them, in any product. They are not part of the shared corpus and do not become public by being uploaded. LegalTax applies server-side authorization, separation between organizations and specific permissions for each resource. Initial visibility is private; sharing requires an explicit permission, and belonging to the organization or administering it does not by itself give access to the content.
Whoever uploads or shares content must have the right to handle it, comply with professional secrecy, their client’s instructions, court restrictions and personal data rules, apply the minimum disclosure necessary and not upload unlawful or malicious material. LegalTax offers access controls and technological custody; deciding whether an external platform is appropriate for each document remains the user’s responsibility.
5. Sources and professional judgment
LegalTax organizes sources, relationships and analysis tools. It does not provide legal, tax, accounting or investment advice, does not act as professional representation and does not guarantee the outcome of a strategy or a proceeding.
Corpus coverage may be partial, contain documents pending review or not include a specific source, and we do not promise complete coverage or instant updates. An empty result or a retrieval failure does not prove that no case law, regulation or precedent exists. Text extracted by OCR may contain errors: the original document prevails. Before using a source, check its validity, integrity, context and relevance.
6. Artificial intelligence
He’i and other AI functions retrieve enabled sources before answering and seek to distinguish source, summary, inference and limitation. An answer may be incomplete or incorrect, misread a source or not reflect recent changes: professional verification is the user’s responsibility.
LegalTax does not use your queries, answers or private documents to train its own models. Queries and the necessary fragments are processed through an AI provider, as the Privacy Policy explains. Conversations are stored in the organization’s private space and are private to whoever creates them unless explicit permission is given. A private document is analyzed only when you select it for a specific purpose and the interface shows you what will be sent and to which provider; uploading, linking or saving a file never authorizes its processing by AI.
7. Prices, payments and invoicing
Prices are shown in guaraníes with taxes included. The order summary always shows the product, the plan, the exact number of seats, the term, the unit price, the total and the payment methods enabled at the time of payment, and you can correct the data before confirming. The confirmed offer is binding during its validity; plans may change for new subscriptions. Prices you see outside the order summary, for example on the website, are indicative: the one shown in the order summary applies. They may change and, if the change is material, we notify you at least 15 days in advance (section 11).
You may pay with the methods enabled at the time of payment, which may include card (processed by Bancard) and bank transfer. For a card payment, the processor confirms it and LegalTax applies it only once before activating or renewing access. The browser returning to a success page does not prove payment.
For a bank transfer, when you subscribe you are shown (and sent by email) the amount with taxes included, the account details, a payment reference, the channel to send the transfer receipt to, and an informational period to make it. Transfer the exact amount and quote the reference. Sending the receipt does not activate the service: access is activated when an administrator confirms that the money was credited, and we notify you by email.
Whoever sells to you issues the corresponding receipt in accordance with tax regulations; for a transfer, the payment instructions state who issues it.
8. Subscription, seats, renewal and usage
Renewal is manual: you request it for one month or one year during the last seven days of the period, and we notify you before it expires. Nothing is renewed or charged because of your silence.
Adding seats or switching from monthly to annual takes effect when payment is credited; the order deducts as a credit the proportional value of the time paid for and not used. Reducing seats is scheduled for the next renewal and requires first releasing the seats that exceed the new number. Only those who manage the organization’s billing can perform these operations.
Active use is measured by activity time, not by the number of queries; inactive time is not billed. If the usage balance runs out, the affected product is restricted until hours are purchased. If you do not renew, new actions in the product are blocked, but your saved work is not automatically deleted and you keep the read or delete actions that the product allows. We keep your investigations, cases and documents for at least 3 months from the suspension and, when you pay again, you regain access to them.
9. Cancellation, refund and withdrawal
5-business-day withdrawal. All clients, whether or not they are consumers, may withdraw within 5 business days of the purchase by electronic notice to info@legaltax.com.py. If there was no use, we refund the full amount. There is «use» from the first active session recorded by the activity-measurement system. Refunds are made through the same payment method you paid with (for a transfer, to the originating account) and without undue delay.
Cancellation. After that period, or if there has already been use, you can cancel at any time: cancellation prevents the next renewal, access continues until the date already paid for, and it does not generate a refund.
You may also request a refund within 5 business days of receiving the service if what you received differs from what was offered in term, quantity or quality. We analyze each request according to the transaction, the evidence of use and the applicable mandatory rules.
10. Additional hours and their expiry
Additional hours, sold in packs, accumulate while your subscription is in force and are lost when it expires. By buying additional hours you accept this rule. The 40 monthly hours included per seat do not accumulate from one month to the next.
11. Changes to the service and to these terms
We may modify functions to improve security, accuracy or sustainability, but we will not silently expand the use of private documents or incorporate them into the corpus or into model training.
Material changes —price, contracted scope, liability, processing of personal data, cancellation or the provider entity— are notified to you at least 15 days in advance, and you may cancel without penalty before they take effect. A material change requires you to accept the new version in order to keep contracting; wording or formatting corrections do not require a new acceptance.
12. Permitted use
You may not use LegalTax to access another organization, circumvent limits, introduce malware, automate abusive uploads, mass-extract or redistribute the corpus or its selection and arrangement, infringe rights or attempt to discover credentials, keys or security measures.
We may limit or suspend an operation when reasonably necessary to protect users, sources, providers or the platform, investigate an abuse, comply with a valid order or contain an incident. Except in case of a security emergency or an order from an authority, we notify you beforehand with the reason and the steps to restore the service.
13. Intellectual property and licence of use
You and your organization retain their rights over the private content they upload, and authorize us on a limited basis to host, protect, back up and process it solely to provide the functions you request.
The platform, its software, design, and the selection, arrangement and structure of the corpus belong to LegalTax or its licensors. Laws, decrees, court rulings and other official texts have no copyright and are displayed respecting their text and citing their source; what is protected is our compilation and arrangement. We grant you a personal, limited, non-exclusive, non-transferable licence to consult the platform according to your plan; you may not extract, mass-copy or redistribute the corpus or its data, or use them to build a competing service. Document downloads, when they exist, are offered in separately sold packs.
Product names and distinctive signs belong to their owners; access to the service does not transfer rights over them. If you believe content infringes your rights, write to us through the contact channel with the identification of the work and of the location of the content.
14. Availability and providers
We work to keep the platform available, but there may be maintenance, provider failures, interruptions of public sources or incidents. An AI failure should not prevent searching and reading the available sources; we will communicate relevant degradations when reasonable.
15. Liability
Each party answers for its obligations in accordance with applicable law. LegalTax is not professional advice, does not guarantee the outcome of any proceeding, and its sources have the limits described in these terms and in each product’s annex; it is not liable for professional decisions taken without verifying the sources, for content uploaded without authorization or for uses contrary to these terms, to the extent the law permits. Nothing provided here limits liability for wilful misconduct (dolo) or excludes warranties, consumer rights or liabilities that cannot lawfully be limited.
16. Acceptance and record
To create an account or buy, you must expressly accept these terms, the Privacy Policy and, where applicable, the product annex. Commercial communications are optional and have a separate checkbox. To be able to prove what you accepted, we store the version and the cryptographic hash of the text, the date and time, your IP address and your browser, for as long as needed for that purpose and as the regulations require. The IP address is personal data and is handled according to the Privacy Policy. When you contract a second product, you accept only its annex if the current framework has already been accepted.
17. Complaints and contact
For support, contractual questions, withdrawal, complaints, and also to exercise rights over your data or to request the rectification or removal of data in a ruling, write to info@legaltax.com.py and state the organization and the order identifier if you have it. We acknowledge receipt within 3 business days and resolve within 15 business days; removal requests concerning minors or victims are handled with priority.
You may also go to the consumer authorities, such as the Secretaría de Defensa del Consumidor y del Usuario (SEDECO, www.sedeco.gov.py).
18. Governing law, forum and mediation
These terms are governed by the laws of the Republic of Paraguay. For clients that are businesses, the competent courts are those of the city of Asunción. Before litigating, the parties may attempt voluntary mediation. If you are a consumer, you keep your forum and your right to go to the courts and the consumer authorities, and arbitration is never imposed on you; mandatory rules continue to apply.